Give an introductory view of Communication Skills. MA RD Sem 2
All of us use communication skills when we use them at home with our family members, at school or college with our classmates and teachers, in the workplace with our bosses and colleagues, on our computers when we answer emails, and on the telephone when we order pizza. In fact, communication is the lifeblood of social as well business world.
Communication is the process by which we give, receive or exchange information with others. Communication means interacting with others:
-
To promote understanding;
-
To achieve a result of some kind;
-
To pass information to another person so that they can take action.
It can involve speaking, listening or writing. This information does not necessarily need to be hard facts. Sometimes just a shrug of the shoulder can act as our means of communication.
Employers surveyed in 2007 by the National Association of Colleges and Employers rated communication skills(verbal and written) as very-to-extremely important for job candidates. Communication involves at least two people: the sender and the receiver. The word communication is derives from the Latin communis, meaning ‘common’,’shared’. It belongs to the family of words that includes communion, communism and community. Until we have shared information with another person, we haven’t communicated it. They have to see the information the same way we do. Communication is the process of creating shared understanding. Today, meetings are a common method for making decisions. For good communication
-
Understand the purpose of a communication(1st Objectives).
-
Analyzing the audience.
-
Communicating with words as well as with body language.